Contact us
One inbox, read by the person who builds this. Pick the line that fits so it lands in the right place, and you will normally hear back within one business day.
Where to write
Help with the planner
Something is not working, or you cannot find where a setting lives.
The FAQ answers the common ones.
Billing, plans and refunds
Trials, invoices, cancelling, or a charge you did not expect. The pricing page covers the plans and refunds and cancellations covers the policy.
Buying for a shop or a team
Several seats, a training question, or something the plans do not cover.
Privacy, legal and security
A request under the privacy policy, a question about the terms, or something you found that we should know about.
Every route above reaches the same inbox today, and the form asks which one you are on so it lands in the right place. This is the same path the privacy policy points at for a data request.
What we will not pretend
There is no phone queue and no ticket number. This is a small shop, and the same person who writes the code reads the mail. That is slower than a call center at three in the morning and quicker than one at nine.